All materials (texts, pictures, logos, ads, etc.) must be sent to firstname.lastname@example.org in the first 15 days. The Client understands hawaiiseowebdesign works with electronic systems and will not accept requests by phone. E-mail is the most efficient way of communicating with the agency, as hawaiiseowebdesign’ system groups e-mails and important information by project.
Delivery of content must be in an organized and timely manner. Although email is what we use to keep record of requests and get pictures, we do not use it to gather the texts materials. hawaiiseowebdesign developed a friendly system that allows the clients to copy and paste texts online. The client will receive a video guide, a username and password to place the site‘s content in the system. It is very simple, like sending an email.
Text should be finalized, proofread and ready for publication. Graphics should be named carefully. hawaiiseowebdesign can provide translation upon request (additional charges will apply). If materials are not delivered within the first 15 days, all pages with missing content will be empty when the site is delivered.
Although the client has the option to post final content after training, or to request hawaiiseowebdesign to do so as a maintenance, the perfect scenario is to have all the material before the design can start, so our team of designers can get to know your company and services in order to represent you better.
After the design is finished, the designer will send the client an email. Our marketing consultant will call the client to schedule a meeting. This is the most important step of the project. It is extremely important for the client to check the design and carefully list all the main points, sending them in an unique email, at least 24 hours before the design meeting so the designer can be better prepared.